Towing

Your Roadside Lifeline: Towing and Assistance

When on the road, you never know when problems may arise with your vehicle. In an emergency, a towing service can rescue you and safely move your vehicle off the road. Learning about towing and roadside assistance can help you understand when to call for help.

From something as simple as a flat tire to more complex issues like a seized engine, vehicles can stop at the most inconvenient times. Having a stalled vehicle on the road is dangerous, especially on highways and freeways. Sanders Garage of Jacksonville is a trustworthy towing company that can help keep you safe during an unexpected breakdown.

Towing and Assistance Services

A towing service provides a tow truck that can help move a vehicle that may not be running because of an issue. There are commonly two methods of towing: flatbed and wheel-lift. 

A flatbed truck is used in flatbed towing, and the vehicle is loaded onto the bed and secured. In wheel-lift towing, a metal yoke is attached to the front or rear of the vehicle to lift the wheels. 

We don’t just provide towing services but may also provide other roadside assistance, such as tire changes, jumpstarts, or fuel recovery, for when you run out of gas mid-journey. 

Knowing who to call if you need emergency towing can come in handy in the unfortunate case of your vehicle malfunctioning or getting into an accident. Therefore, searching for local towing and having the emergency number handy when you require help is highly recommended.

At Sanders Garage of Jacksonville, we're always ready to serve drivers needing assistance, whether you want to move their vehicle or fix a problem like a flat tire or dead battery. 

Reasons You May Need a Towing Service or Roadside Assistance

There can be many reasons why you may need to call a towing and assistance service on and off the road:

Car Breakdown

The most common reason people need to call a tow truck is when their vehicle breaks down. Typically, the engine stalls and won’t start back up. Several issues may cause the engine not to start, from faulty plugs to lubricant leakage. 

Whether on the road or at home, a tow truck can be used for vehicle transport. Our tow truck drivers can tow your vehicle to a garage for diagnosis and repair. 

Flat or Damaged Tire

While most vehicles come equipped with a spare tire, not everyone knows how to change one. Sometimes, there may not even be a spare tire or air pump on board. In such cases, roadside assistance services from Sanders Garage of Jacksonville can come in handy, as we can send in a professional to change your tire. 

Dead Battery

If your vehicle’s battery dies on you, it just won’t turn on, let alone drive. The situation worsens on the road, especially in remote locations or at night when you may not find a good Samaritan to help you. Plus, you may not have the jumper cables with you. 

In such a case, calling Sanders Garage of Jacksonville can be helpful. You can ask for equipment transport and jumpstart service right where you are. We can help jumpstart the battery so you can be on your way. 

Accident

In the unfortunate case of an accident, your vehicle may be too damaged to start or drive. Our tow truck can be used for accident recovery, ensuring your vehicle is moved off the road and taken to a garage for repairs. Similarly, our tow trucks can be used for vehicle impound in emergencies. 

If the vehicle is totaled, our wrecker service can safely remove it from the road and transport it to another location. 

Lock Out

If you locked yourself out of your vehicle, contacting a towing or lockout service is best. The professionals at Sanders Garage of Jacksonville can safely open your vehicle without damaging the locks or windows.

Things to Know

Here are some essential things you should know before calling for towing and assistance:

• Identify a reputable 24-hour towing service near you, such as Sanders Garage of Jacksonville, if you’re in the Jacksonville, NC area.
• Turn on your hazard lights to inform other drivers that your vehicle is stationary.
• Inform the towing service of everything about the vehicle's condition, location, and the assistance you require. 
• Remain inside the vehicle as it’s a safer way to avoid traffic. 
• If you have to leave the vehicle, ensure that it’s locked. 
• Once the towing service arrives, follow their instructions.
• Decide where your vehicle will be sent (for example, a garage, home, or dealer’s service center).
  

Contact Sanders Garage of Jacksonville for Towing and Assistance

Sanders Garage of Jacksonville can provide assistance and towing services in and around Jacksonville, NC. Whether your vehicle has broken down or you’ve run into an accident, we can help with on- and off-road recovery. 

Call us at (910) 455-0002 for towing and vehicle recovery!